Keep Promotions (Graymail) Emails in a Separate Folder

A new set of workflows for Graymail, including a workflow to move them to a dedicated folder under the users’ Inbox.

Graymail emails are somewhere between Spam and day-to-day professional emails.

We don’t want them cluttering our inbox, but we do want to browse through them from time to time.
They may contain interesting business opportunities, conferences or other useful content.

Harmony Email & Collaboration now allows organizations using Microsoft 365 Exchange Online to automatically move these emails to a dedicated folder.
This folder will be created and maintained by Harmony Email & Collaboration, so that all employees know exactly where to find the emails.

To do that, use the new Graymail workflow under the Threat Detection policy and select the Email is allowed. Deliver to a dedicated folder option.

Once you do that, Harmony Email & Collaboration will create the folder under the Inbox of all your end-users’ inbox and deliver Graymail emails to that folder.

Note – this feature is being deployed gradually. You should see it in your portal over the next 2 weeks.