Dedicated Permission to View and Edit the Policy
Help Desk and Read-Only users can now be granted a permission to view and edit the Policy section.
By default, Help Desk and Read-Only users are not allowed to view – and therefore edit – the Policy rules.
We recently announced the ability to give these users view-only permissions to view the Policy section.
Harmony Email & Collaboration now allows to give these users editing permissions as well.
To do that, go to Settings > Users > Create/Edit a user > Service Specific Roles > Harmony Email & Collaboration and add the View and Edit Policy role.
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