Post-Onboarding Retroactive Scan – After Learning Mode

Posted by jonathango on July, 28, 2022

Post-onboarding retroactive scan will now take place after Learning Mode is complete and only for customers with under 500 users.


Until now, after deploying a new Harmony Email & collaboration portal, the solution would immediately start a retroactive scan of emails received in the last 14 days and are located in users’ mailboxes.

With this new update, this behavior will change:

  • Retroactive scan will start only after Learning Mode is completed
  • Retroactive scan will automatically start only for accounts with 500 users or less

Note – this change is gradually deployed across regions and will take effect for all new deployments over the next week.