Electric AI, a New York-based IT platform provider serving nearly 1,000 customers and over 55,000 end-users, faced the critical challenge of securing not only their own infrastructure but also protecting sensitive data across multiple industries. As a managed security provider (MSP), they needed a solution that would meet stringent regulatory compliance requirements while maintaining robust security measures.
The Search for Comprehensive Security
“The security of our customers is our business, and that makes our goal keeping ourselves as secure as possible. That requires us to identify and procure the best security technologies we can find,” says Andrew Tynan, a director at Electric AI.
During their evaluation process, Electric AI had clear priorities. When evaluating available security technologies, Tynan and the team focused on specific factors: “When evaluating email and network protection providers, we had a thorough evaluation process. We looked at several critical factors, such as how easily we can deploy the tool. How well can we manage it? How easily can our employees use it on a day-to-day basis?”
Implementation and Results
The implementation of Check Point’s solutions met these requirements perfectly. “Harmony SASE meets some of the really critical needs that we know to be important with our customers: ease of deployment, ease of use, and ease of management,” notes Tynan. The partnership aspect proved equally important: “The Harmony SASE team really are a partner. They are collaborative and they help Electric to create even more value and create even more opportunities in the relationships that we have with customers.”
A Solution That Simply Works
The effectiveness of the solution became clear in daily operations. “We look for products that do their job without needing the end user to interact with them actively. Harmony Email and Collaboration has proven, time and time again, to be effective and perform its job without the need for employees to take any actions or have to monitor anything themselves,” Tynan explains.
“Ease-of-use was huge for us,” Tynan adds. “It was true whether it’s regarding the deploying of Harmony Email and Collaboration or Harmony SASE or responding to tickets or resolving alerts; overwhelmingly, the internal teams that are interacting with the Check Point products on a day-to-day basis continue to report that ease-of-use is exactly what we expected.”
Electric AI was able to find a security solution that delivers both robust protection and operational efficiency, enabling them to better serve their diverse customer base while maintaining the highest security standards. As Tynan notes, “Check Point solutions just work and do what they promise they do.”
For more information, please see Electric AI’s customer journey with Check Point.